What is Monocloth?
MONOCLOTH is a Austin, TX men’s streetwear fashion brand. Monocloth provides street fashion products for men such as  jeans, pants, t-shirts, tracksuits, hoodies and more. Monocloth ships packages all over the world. To get more information about Monocloth, please feel free to ask anything to from hello@monocloth.com or you can write us from

+1 (512) 761-2458 

Where is Monocloth's store?
Monocloth doesn't have any physical stores. It only serves online on its website, www.monocloth.com

How can I be a member?
Membership to Monocloth website is very easy and free. You can easily register with your e-mail address and start shopping men's streetwear items. You can get sales, notifications about new products . 

How can I place an order?
After becoming a member, you can view our products ranging from T-shirts to jeans and easily add the items to your cart. Then, you can proceed to 'Check Out' page and complete the payment via Credit Card or Paypal. When your payment is verified, your order will be completed and you will receive an order confirmation e-mail.

How can I pay?
You can pay by CREDIT CARD, PAYPAL,  Klarna,  Amazon Pay, Apple Pay, Google Pay. 

Can I pay cash on delivery?
We don't have cash on delivery option at the moment.


What size should I order?
While placing your order, please take a look at our size charts on each denim's or any other clothing's page. Please note that our products are made by European sizing standards. For more information, please feel free to contact us.

Is there any Free Shipping? 
Yes, we have you need to place an order above $99 then it is free!

Where do you ship?
We have worldwide express delivery for orders on our website, www.monocloth.com. Please see below list.

WHERE DO WE SHIP?

 

REGION 1

 

The United States, Canada, Mexico

 

 

REGION 2

Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Spain, Switzerland, the Netherlands, The United Kingdom,

 

REGION 3

Albania, Bosnia & Herzegovina, Bulgaria, Croatia, Czech Republic, Cyprus, Estonia, Finland, Hungary, Iceland, Kosovo, Latvia, Lithuania, Macedonia, Moldova, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Sweden, Ukraine 

 

REGION 4

Bahrain, Israel, Jordan, Kuwait, Lebanon, Qatar, Saudi Arabia, the United Arab Emirates

 

REGION 5

Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Panama, Philippines, Singapore, South Korea, Thailand

*NOTE: For other countries, please contact us.

 

How long will my delivery take?
Deliveries vary from country to country. Estimated delivery times are given below.

North America: 1-3 Business Days 
Europe: 1-2 Business Days 
Rest of the World: 2-5 Business Days


How can I track my order?
After your order is shipped, It will be shipped on same business day. You will receive a tracking number via e-mail. You can track your order from then on.


How can I return my order?

We have a 100% FREE return policy. You can get your free return label here https://www.monocloth.com/a/returns 

Please ensure item(s) are in their original conditions and they should not smell or be worn outside. The package and if there is any, standard accessories of a product should be included without any damage in the package that you are returning and the product(s) should be in a position to sell again in the market (without any damage, dirt or being fixed).

Underwears and socks are not eligible for returns. 

Please note that items purchased during any SALE campaigns on monocloth.com are NON-RETURNABLE.

When we receive the package, we will contact you immediately and resolve the issue.

If you have any further questions, please contact us by support@monocloth.com. We will help you through the process.


Can I exchange my order?
You can exchange an item (that doesn't fit or is damaged) with the same item or another item with the same price.


Have you received my return?
As soon as we receive your return package, the return process is initiated and we will contact you to fulfill your demand, be it a refund or product exchange.


How can I get a refund?
As soon as we receive your return package, we will contact you and make the refund to the account with which you completed the payment in the first place.

 

If you need more help, you can contact us by email:   

hello@monocloth.com